Account & safety
Privacy and click data
What we store about visitors, what account holders see, and what we do not do with it.
When someone opens a short link, Letlink may store IP address, user agent, derived device/browser/OS, referrer, a device fingerprint (for visit limits and GA4 client id), and — after a lookup — an approximate location. That data exists so the account holder can see statistics, enforce per-device limits, and detect abuse.
What we do not do
- We do not build advertising profiles from click data.
- We do not sell visitor data.
- We do not combine it with other sources to name an individual visitor.
Who can see what
Workspace members see aggregated analytics and, on a link's visit API, IP and user agent. CSV export omits IP and user agent. Country displays on every plan. Webhooks on Growth and Ultimate include visitor_ip because automations often need it — only add HTTPS endpoints you trust.
How long it lasts
Click rows are deleted after the plan retention window (plus a 3-day grace on the purge job). Ultimate keeps them until you delete the link, the workspace, or the account. Details are in Retention and monthly click caps. The full legal text is in the privacy policy in the footer.